Elise wanted basically a trim but her biggest concern was that her hair be thinned out quite a bit. After the shampoo, we did the basic cut first, then the long layering and removing bulk was best done on her dry, straightened hair because once her hair was dry it seemed to increase in volume by 3x. After testing several products to see which gave the most results, I found that Sexy Hair product called 'Smooth and Seal' was the best. A straightening shampoo and conditioner that is formulated to help smoothe wavy, absorbent hair and help lock out humidity would work well with continued use.